Refund policy
Eligibility
Paid enrollments in Software Sculpt Digital courses and workshops may qualify for a refund when requested within the timeframes below and when conditions are met. This website does not process payments; refunds apply to invoices we issued offline.
Timeframe
Request a full refund up to 7 days before the cohort start date, or within 14 days of purchase if the cohort has not yet released live session one or downloadable core materials — whichever comes first.
Full or partial refunds
- Full refund — request arrives inside the timeframe and no live sessions have been attended.
- Partial refund (50%) — after session one but before session three for multi-week cohorts, if materials access is revoked upon refund.
- No refund — after session three, or after completing more than half of a short workshop day.
Non-refundable items
Custom team workshop deposits (30% of quoted Full Sculpture engagements), third-party exam fees we collect on your behalf, and printed kits already shipped are non-refundable.
Refund process
Email hello@software-sculpt.digital with your full name, program name, invoice number, and reason. We confirm eligibility within 5 business days (KST).
Processing time and method
Approved refunds are returned via the original payment method within 10–15 business days after approval. Bank timelines may add a few days.
Cancellation by us
If we cancel a cohort, you may choose a full refund or transfer to a later date at no extra fee.
Exceptions
Documented medical emergencies or mandatory military service may qualify for case-by-case exceptions outside the standard window. Fraudulent chargebacks after receiving materials may result in account suspension.
Contact for refund requests
hello@software-sculpt.digital · +82-1-348-4788 · 263-11, Dongsanapateu, Seojeong-dong; Pyeongtaek-si; Gyeonggi-do; Korea